Your personal data is as important to L89 as our business itself. On this page, we're fully transparent about what information we collect, why we collect it, where it's stored, and whether it's ever shared with anyone.
How L89 Handles Your Data — Key Facts at a Glance
All your personal and financial data is stored on servers secured with AES-256 encryption. No one can access this information without authorisation.
L89 will never sell your personal data to third parties under any circumstances. This is our most fundamental commitment.
We only collect information that is strictly necessary. We will never ask for data that isn't required to deliver our services.
You can request to view, correct, or delete your stored data at any time. This is your right.
You can unsubscribe from promotional emails or notifications at any time — no hassle, no questions asked.
L89's privacy policy adheres to international data protection standards. The utmost care is taken to keep your information secure.
Your Privacy Is Our Responsibility: By using the L89 platform, you are considered to have read and accepted this Privacy Policy. If you have any questions, please contact our support team before registering.
This Privacy Policy ("Policy") explains how personal data is collected, used, stored, and protected for users of the L89 platform. It applies in full to the l89-bangla.com website and its mobile application.
We believe transparency is the best policy. That's why everything on this page is written in plain, straightforward language — no complex legal jargon.
L89 adheres to international privacy standards. Our commitment to protecting your data is as long-term as our business.
L89 only collects information that is strictly necessary to provide its services. A category-wise breakdown is listed below:
| Data Type | What Data We Collect | Source of Collection |
|---|---|---|
| Identification | Full name, date of birth, NID/passport number | Registration Form / KYC |
| Contact | Mobile number, email address, physical address | Registration Form |
| Financial | BKash/Nagad number, transaction history | Payment Processing |
| Technical | IP address, browser information, device ID | Automated (Log) |
| Usage | Game history, betting patterns, login times | Platform Use |
| Support | Complaint details, chat logs | Customer Support |
There is a specific reason behind every piece of data we collect. Nothing is gathered on the off-chance it might be useful:
Your name and contact details are required to identify your account, keep your login secure, and ensure deposits or withdrawals are directed to the correct account.
We are legally required to retain identity information for KYC verification and AML compliance in accordance with international financial regulations.
IP addresses and device information are used to detect unusual logins, suspicious transactions, or multiple-account patterns.
Relevant recommendations and offers are shown based on your preferred games, betting patterns, and history.
Your contact details are used for transaction confirmations, security alerts, and support responses.
Data collected is used exclusively for the purposes listed below — nothing more:
L89 does not sell your data to any individual or organisation. However, information may be shared in the following limited circumstances:
Financial information is shared with bKash, Nagad, Rocket, and banks solely to complete transactions. This data is used for payment processing purposes only.
Data may be disclosed to regulatory bodies or law enforcement authorities pursuant to a court order or lawful investigation.
Server hosting providers, cybersecurity firms, and game providers may access limited data under contractual terms. They are not permitted to use it independently.
Anonymised data may be used to analyse platform performance. This data cannot be used to identify you personally.
In each of the above cases, L89 ensures that the receiving party maintains our standard of privacy protection and does not misuse your data.
L89's website and app use cookies and similar technologies. Here's a breakdown of each type and what it's used for:
You can delete existing cookies or block new ones at any time through your browser settings. Please note that disabling essential cookies may affect the proper functioning of certain L89 services.
The technical measures L89 uses to protect your data:
In the event of an unexpected data breach, L89 will promptly notify all affected users and report to the relevant authorities within 72 hours. Immediate steps will be taken to minimise any harm to you.
Your Role: Use a strong password, keep 2FA enabled, and report anything suspicious to us immediately. Security is a shared responsibility.
As an L89 user, you have the following rights over your own data:
You can request to see what data we hold about you at any time.
You can request corrections to any inaccurate or incomplete information.
You can request deletion of any data held beyond legal retention requirements.
You may request that the use of your data be restricted to specific purposes.
You can request an export of your data in a standard, portable format.
You can object to your data being used for marketing or profiling purposes.
To exercise these rights, email us at: privacy@l89-bangla.com. Responses are typically provided within 30 business days.
| Data Type | Retention Period | Reason |
|---|---|---|
| Account Information | For as long as the account remains active | Service Delivery |
| KYC Documents | 5 years after account closure | Legal Obligations |
| Transaction Records | 5 years | AML Regulations |
| Login Logs | 12 months | Security Analysis |
| Support Chat | 2 years | Quality Assurance |
| Marketing Preferences | Until Consent Is Withdrawn | User Guidelines |
Once the designated retention period expires, data is securely deleted or anonymised.
L89's services are intended solely for individuals aged 18 and above. We do not knowingly collect data from minors.
If we are informed that a minor has registered on L89, that account will be immediately suspended and all associated data permanently deleted.
If you become aware that a minor is using an L89 account, please contact us immediately.
L89 may update this Privacy Policy from time to time. When changes are made:
Revisit this page periodically to stay up to date. Enable L89 app notifications to receive alerts whenever updates are made.
For any privacy-related questions, complaints, or requests to exercise your rights, please get in touch using the details below:
This Privacy Policy applies in both Bengali and English. In the event of any conflict between the two, the English version shall prevail. By using the L89 platform, you are deemed to have read, fully understood, and accepted this Privacy Policy. Your privacy is our priority — always.